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Welcome to Alfyes Global!
Thank you for choosing to explore our world of innovative solutions. By accessing or using our website, products, or services (collectively, the "Services"), you’re agreeing to follow and be guided by these Terms and Conditions ("Terms"). If you’re not comfortable with any part of these Terms, we kindly ask that you avoid using our Services.
We’ve crafted these guidelines with care to ensure clarity and mutual respect—because your trust in us is our greatest priority. Should you have any questions, we’re always here to help.
Warm regards,
The Alfyes Global Team
1.1 We are one of the subsidiary companies of Alfyes Global - an e-commerce company operating in the Indian market, providing trendy and advanced smart products for everyday convenience.
1.2 We reserve the right to modify, update, or discontinue any product or service at any time
1.3 Your continued use of our website constitutes acceptance of any changes made to these Terms and Conditions.
2.1 We reserve the right to modify, update, or discontinue any product or service at any time without prior notice.
2.2 Your continued use of our website constitutes acceptance of any changes made to these Terms and Conditions.
3.1 We value your privacy and protect your personal information per our Privacy Policy. By using our platform, you consent to data collection and usage practices.
4.1 We strive to provide accurate descriptions, images, and specifications of our products. However, minor variations may occur due to technology and display settings.
4.2 Prices are listed in Indian Rupees (INR) and are subject to change without notice.
4.3 Discounts, promotions, and offers may be time-limited and subject to additional terms
5.1 All product prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
5.2 We accept payments through secure online gateways, including credit/debit cards, UPI, and net banking.
5.3 Orders are processed upon successful payment confirmation. Alfyes Global reserves the right to cancel any order due to stock unavailability, pricing errors, or fraudulent activity.
6.1 Delivery timelines are estimates and not guaranteed. Tracking details will be provided.
6.2 Shipping fees and delivery restrictions apply (see checkout page for details).
7.1 We offer returns, refunds, or replacements for eligible products within 3 days
7.2 To qualify for a return, the product must be unused, in its original packaging, and accompanied by proof of purchase
7.3 To ensure a seamless resolution for your request, we kindly require a video recording of the unboxing process or visible product damage as part of the verification procedure. This documentation is essential to facilitate the processing of returns, refunds, or replacements. Approval for your claim will be finalized only after a thorough assessment of the submitted evidence.
7.4 Cancellations are accepted before dispatch. Once shipped, cancellations are not possible, and return policies will apply.
8.1 By selecting the "Open Package Payment Option" during checkout, you agree to the following terms:
8.2. Verification During Delivery
8.3. Replacement Policy
9.1 Some of our products come with manufacturer warranties, which will be specified on the product page.
9.2 Alfyes Global is not liable for damages caused by improper use, negligence, or unauthorized modifications to the products.
9.3 We are not responsible for any direct, indirect, or consequential damages resulting from product usage
For any queries, concerns, or support, please reach out to us at:
Email: info@alfyes.com
Phone:
India Number - +91-7676210500
UK number- +44 7452216045
